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SMS & Text Messaging Policy

Effective Date: January 1, 2025  ·  Last Updated: February 2025

Harbor Point Insurance may send text messages (SMS) to clients and prospective clients who have provided their mobile phone number and consented to receive text communications. This SMS Policy explains how we use text messaging and your rights regarding these communications.

Program Description

Harbor Point Insurance uses SMS/text messaging to communicate with you regarding:

  • Insurance quote status and follow-ups
  • Policy reminders and renewal notices
  • Payment reminders and confirmations
  • Appointment confirmations and scheduling
  • General customer service communications
  • Important updates about your coverage

Consent

By providing your mobile phone number to Harbor Point Insurance and agreeing to receive SMS communications, you consent to receive text messages from us at the number provided. Consent is not a condition of purchasing any insurance product or service.

Message frequency will vary based on your activity and communication needs. You may receive up to 4–6 messages per month on average.

Message and Data Rates

Message and data rates may apply. These charges are billed by your mobile carrier. Harbor Point Insurance is not responsible for any charges incurred from your mobile carrier.

How to Opt Out

You may opt out of receiving SMS messages from Harbor Point Insurance at any time by:

  • Replying STOP to any text message you receive from us
  • Emailing us at service@harborpointins.com with your request to opt out
  • Calling us directly and requesting removal from our text list

After opting out, you will receive one final confirmation message. You will not receive further SMS messages unless you re-enroll.

How to Get Help

Reply HELP to any text message for assistance, or contact us directly:

  • Email: service@harborpointins.com

Privacy of Your Information

Your mobile phone number and any information shared via text message will be handled in accordance with our Privacy Policy. We will not share or sell your mobile phone number to third parties for their marketing purposes.

Supported Carriers

SMS messaging is available on most major U.S. carriers. Harbor Point Insurance is not liable for delayed or undelivered messages due to carrier issues outside of our control.

Changes to This Policy

We reserve the right to update this SMS Policy at any time. Continued participation in our SMS program constitutes your acceptance of any changes.

Contact Us

Harbor Point Insurance
Shreveport, Louisiana
Email: service@harborpointins.com
Licensed in Louisiana and Texas

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